An effective framework for implementing electronic governance in developing countries: Bangladesh perspective

Abstract

In this paper, we propose an effective framework for implementing electronic governance (e-governance) and e-services in developing countries like Bangladesh. We also present a comparative analysis of present government architecture and the prospects and challenges of implementing e-governance in Bangladesh emphasizing on the usage and potential of facilitating e-services in various sectors of governance. Specific concerns of implementing electronic governance in a developing country like Bangladesh where there exists extreme shortage of resources, limitations in financing, absence of proper development planning, lack of skilled human resources, unavailability of stable and fair democracy and more importantly, a number of unavoidable circumstances including natural disasters. We especially present the adaptability of e-governance in the prime sectors of government and provide a methodical study on the strategies of involving mass people in the governance process improving information and service delivery with their participation in overall decision-making. The potential to ensure highest level of services in all the sectors of government with the implementation of e-governance is also presented in this paper. Moreover, we provide specific recommendations for implementing e-governance in the most feasible, cost-effective, and efficient manner. Analyzing the conducted survey result through statistical procedures also derives a couple of significant factors in implementing e-governance. This paper also aims to point the possible solutions in handling the barriers to implement electronic governance. The supporting framework for integrating the overall socio-economic activities under the information and communication technology framework is also conveyed in this paper.