Abstract
Patients coming to the hospital are often fearful and confused and these feelings may impede recovery. Purpose of this study is to find out how the hospital stay can be made unthreatening, comfortable, and stress-free as possible by preserving, restoring and creating a preferred environment. An exhaustive study has been conducted with a well designed questionnaire along with photography and behaviour mapping in three hospitals in Eastern India. A list of fourteen environmental attributes associated with creation of a healing environment within hospital set up was prepared. The perception of psychological comfort associated with these attributes was measured using a five – point scale. For futher analysis, the researcher adopted Principal Component Analysis Technique and Varimax Factor Rotation Technique to extract major factors of hospital design with empathy. The findings of this research reassures the fact that no longer should the ethics of healthcare be viewed exclusively through the lens of physician-patient dyad but architects associated with hospital design bear equal responsibilities. The analyses have successfully highlighted issues like psycho – physical vulnerability of patients and family stress associated with hospitalization. The research concludes by suggesting some architectural design principles, which are helpful in generating a sense of trust, and faith on the hospital set up, familiarizing the patients and their relatives with hospital working system and process of treatment andcreating a non – clinical overall appearance. It also highlights the need for comforting the patients through various rejuvenating elements and helping them in negating the fear of unknown through information dissipation and counselling.
Highlights
It has been the role of architects, planners, and designers to interpret the needs, wishes, and capabilities of those who will use their buildings
It has been observed that due to lack of appropriate attention to components of environmental psychology, most of the high-tech super – specialty hospitals become harder for users to adapt to than the old buildings with poorer facilities
The research concludes by highlighting importance of factors which are closely linked with generating a sense of trust and faith on the hospital set up, familiarizing the patients and their relatives with hospital working system and process of treatment. It highlights the need for comforting them through various rejuvenating elements, helping in negating the fear of the unknown through information dissipation and counselling
Summary
It has been the role of architects, planners, and designers to interpret the needs, wishes, and capabilities of those who will use their buildings. As a result health care providers in the country can is no longer limit themselves to providing curative and diagnostic services but they need to focus their attention towards overall wellbeing of people. It has been observed that due to lack of appropriate attention to components of environmental psychology, most of the high-tech super – specialty hospitals become harder for users to adapt to than the old buildings with poorer facilities. Often, these new hospitals are novel, but a bit confusing for the users, and this paper attempts to increase level of user satisfaction in such automated places
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