An Assessment of the Impact of Employee Motivation on Organisational Performance and Productivity in State-Owned Enterprises: A Case of ECG Legon District

Abstract

The success or failure of any business as a matter of fact depends largely on its employees;thus human resources are very essential to the organisation as they are the key stakeholders prosperity, productivity and performance. The aim of this study was to assess the impact of employee motivation on organisational performance and productivity at Electricity Company of Ghana, Legon District. The research work adopted a mixed approach of research design and the case study method to provide answers to research questions formulated. A probability design with the stratified sampling technique was employed to select and sample the opinions of 80 workers of ECG, Legon District on the issue. Data obtained from the field survey was later analysed using SPSS. The research made extensive use of both primary and secondary data. Primary data was obtained by administering a well-structured questionnaire to respondents and interviews were conducted with the lower level employees as categorized by the researcher. The study revealed that there is a relationship between motivation and performance and came to a conclusion that management should put in great efforts to motivate members of staff to enhance their performance. The researcher recommends that management should consider the issue of employee motivation very important to make ECG maintain its position as the only producer of Electricity in Ghana.