Abstract

The main aim of this study is to examine the effectiveness of performance management system of teachers in the Saudi Ministry of Education.The study also explores whether the performance management system provides all the information needed to reflect teachers’ efficiency and productivity. The current research aims to identify the shortcomings of the performance management system for teachers in order to determine how teaching quality may be developed and improved. This is accomplished through a self-administered questionnaire survey of teachers, designed to measure teachers’ opinions of the performance management system. A total number of teachers completed the survey was 502. Statistical Package for Social Science (SPSS) was used to analysis the data. The findings of the study demonstrate that teachers’ perceptions regarding their performance management system are generally oriented towards dissatisfaction. The results show that this dissatisfaction arises from the problems relating to the performance management process itself. Additionally, the performance management system for Saudi teachers does not capture the necessary information for managers to make informed decisions and policies in relation to the teachers. Moreover, many performance management system-related problems such lack of training of head teachers for conducting performance management system along with teachers’ beliefs about bias errors existing in performance management system caused teachers’ dissatisfaction. Therefore, this study has proposed recommendations to overcome the shortcomings of the existing system and to enhance teachers’ satisfaction with their performance management system.

Highlights

  • Educational institutions, including schools around the world, face major challenges in providing quality education (Darling-Hammond et al, 2009)

  • We provide an analysis of the quantitative data collected from teachers working for the Saudi Ministry of Education and linked with the literature according to the following categories: perception of current performance management process, the currant HR decisions related to performance appraisal results for teachers and problems causing teachers’ dissatisfaction of performance management system

  • The results indicate that most respondents had similar opinions about the statements in the questionnaire which suggested their level of dissatisfaction with the strategic planing and goal setting

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Summary

Introduction

Educational institutions, including schools around the world, face major challenges in providing quality education (Darling-Hammond et al, 2009). The teaching profession is highly important; educational development programs should be designed to enable teachers to work comfortably (i.e., with more freedom, authority and respect). One of the most crucial factors that may improve teachers’ performance is an effective performance management system, as this system is capable of influencing teachers’ behaviour and improving school performance. It enhances the quality of education and may enable teachers to improve their potential. Such claims are supported by Machingambi Such claims are supported by Machingambi (2013, p. 218):

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