An assessment of digital literacy skills and knowledge-based competencies among librarians working in university libraries in Africa

Abstract

PurposeThe purpose of this paper is to assess digital literacy skills possessed by library and information professionals working in university libraries in Africa.Design/methodology/approachOnline questionnaire was developed to collect data from 214 librarians working in various university libraries in English-speaking countries in Africa.FindingsThe study found that librarians working in university libraries in Africa rated their database search skills, uploading documents to online platforms, skills in using different social media, sending and receiving e-mails skill, digital library development skills, skills in applying new technologies into library services, ability to create different file formats and ability to use open source software as very high. While, metadata development skills, and library website development skills were rated to be moderate and low. Overall, the librarians rated their level of digital literacy skills possessed to be moderate, and differences emerged between librarians in Nigeria and South Africa with regard to digital literacy skills possessed.Practical implicationsThis study attempts to identify skills that are central to librarians working in university libraries. The study will be useful for trainers who want to arrange training for academic librarians in Africa and other developing countries. For some library schools, it may help them to review their curriculum in accordance with the required skills and competencies for academic librarians in the market.Originality/valueFindings will be helpful to explore the skills and competencies needed by information professionals and to act as a guideline for competency development and curriculum update in library schools in developing countries.