Abstract
Customs clearance is a necessary procedure before goods can be imported or exported internationally. If a shipment is cleared, then the shipper will provide documentation confirming customs duties that are paid and the shipment can be processed. The purpose of the article is to study the custom clearance operations in Chennai: to study the challenges faced in the custom clearance; to study the process flow of custom clearance; to study the documents required in the custom clearance. The research design undertaken in this article of descriptive in nature, since it provides a description of the state of affairs as its exists in the organization at performance management. The sample size taken for the study is 100. The instrument used in the present study is Questionnaire. Pilot study were done to test the questions and to make some modifications in the questionnaire. The study concentrated through the analysis of tabulation, comparative percentage, bar diagrams, Chi-square test is used in the appropriate places. Most common customs-related problems are: Misclassification; Duties higher than anticipated; Customs office won't clear the shipment to your buyer/importer; Customs office invoking health, sanitary, or safety issues; Labeling issues involving a certificate of origin, weight, ingredients, marks, etc.; Inadequate documentation provided by the exporter; Issues involving the import or packing regulations of the receiving country. The Present Value of Import duty.
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