Abstract
This dissertation researched what successful technology innovation project managers do. The primary objective of this research was to uncover insights on what the everyday look like for the project manager, and to build knowledge on the future of project management training. The interviews and observations based on the ethnographic tools and methods of contextual inquiry. The data collected has been analyzed with different ethnographic data analysis tools and methods, to extract insights both generic to every project manager, as well as differences between industries. This paper recommend a shift in the development of project managers from a strict tools and methods paradigm or a strict leadership paradigm, towards a development paradigm, where the six roles are developed simultaneously and in small steps, to make sure that no roles get too much attention. The complexity of the everyday of project managers indicates that even though prior research show little value of tools and methods, these may help structuring the complexity of projects.
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