Abstract
Purpose: To explain the strategic decision-moment behaviour from an organizational approach, particularly from the cross-functional integration in new product development processing. Design: The methodology is focused on agent-based simulation, particularly using NetLogo software. Virtual experiments were developed to identify the effect of the agents interactions with each other and with the environment. Results: The presence of prior information and the disposition of the interaction meetings among departments in the cross-functional integration processes have a decreasing impact on the number of steps required to reach an agreement, but the number of necessary decisional interactions is not affected. Limitations: The comprehension of the decision-moment that is made within this research process is focused on the organizational approach to the development of new products. It is interesting to contrast the results with other organizational approaches and with studies on real cases. Originality: Application of agentbased simulation on the functional understanding of the strategic decision-moment in the organizational context.
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