Abstract

Prior research has focused on designing training approaches for novice operators to support maximum motor skill development. However, in production operations, workers must be trained to uniform performance levels to prevent ‘bottlenecks’ or work-in-process inventory accumulation. This study introduces a new approach to support assignment of training protocols to operators to achieve comparable levels of motor performance. Thirty-six participants performed a computer-based motor test. Based on performance classification results, each participant was assigned to a specific haptic virtual reality training condition. Results revealed participants identified as ‘medium’ or ‘low’ performers achieved levels of motor performance comparable to ‘high’ performers through 1-h training. Relevance to IndustryFindings can be applied to operator training in manual assembly operations, promoting a group of novice workers to achieve uniform performance levels and mitigating production bottlenecks.

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