Abstract

Customised demands having low cost, good quality of products and services in time are the major issues of the global competitive markets. Every organisation resolves these issues by the implementation of different quality improvement tools like lean and 5S implementation in order to stay competitive in the market. Though 5S is a simple technique to learn, but the sustainability and success of implementation in organisation needs a number of factors to be considered which later on become a multi criteria decision making (MCDM) problem. This research paper deploys the fuzzy inference system (fuzzy logic toolbox) to evaluate the success of 5S implementation. The results of fuzzy rule viewer and surface view tool of fuzzy tool box in MATLAB have highlighted that top to bottom management involvement; basic 5S issues and fifth S (SHITSUKE) elements have emerged as significant predictor variables for successful 5S implementation program in Indian industries.

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