An analytical study on organizational citizenship behaviour and its antecedents

Abstract

With the fast changing business environment and a cut throat competition across the globe, Organizations are trying harder to sustain itself by making their best possible efforts to achieve success with the help of its most valuable resource (i.e) employees of the organization. Organizations are keen in understanding certain behaviors which are influencing employees to perform better. Organizational citizenship behavior is one such kind of behavior which an employee of an organization demonstrates at his work place which is not being mentioned anywhere in his normal job responsibilities and which is not linked with any formal reward system but still he wishes to do. This paper is trying to understand the concept and antecedents of Organizational citizenship behavior (OCB). Also this paper is trying to understand the factors that are influencing employee behavior at workplace. And later the researcher will try to identify the common parameter between factors that influence employee behavior at work place and antecedents of OCB. This paper will eventually help organization focus on only those common parameters which will ultimately lead an employee in demonstrating citizenship behavior at his organization.