Abstract

The problems are exacerbated by discrepancies noted in the public and private sector Hospitals, such as service quality levels, pricing concerns, and workforce differences, among others, which cause a disparity in service quality and utilisation of services. The healthcare industry is India is a rapidly growing sector, with a large and diverse population that requires medical services, The Indian healthcare system is a mix of public and private healthcare with the Government providing healthcare services through a network of public hospitals and clinics.

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