Abstract
The scope of discussion in this study includes the aspect of human resource management and administration that focuses on the effectiveness of team building in producing employees who are skilled, innovative, creative, competitive and alert to the needs of the organization. In this context, we evaluate and analyze the effectiveness of the function of human resource team building by looking at three key factors: Task Oriented Roles Factor, Relationship Oriented Roles Factor and Self Oriented Roles Factor. In this descriptive study, about 150 ancillary staffs at the National University of Malaysia have been randomly identified as the respondents. This study attempts to analyse the extent in which the effective function of team building may be factored upon the sheer spirit, job motivation and high-level skill of these employees which may indirectly reflect the status and strength of the aspect of human resource management. The data of this study are analysed using the Statistical Package for Social Sciences (SPSS) program (version 17.0 for Windows). It is hoped that the publication of this study will contribute ideas and opinions towards improving and consolidating the function of human resource development that is in line with the mission and vision of the university as well as the government in general, in creating skilled and effective civil servants.
Highlights
The style of management and administration of an efficient organization usually stems from a competent and effective management system; whereas a competent system derives from an effective organizational leadership
Employers need to strengthen their own repertoire of skills/expertise, for instance, the capacity to relate and interact with their subordinates; to ‘read’/ analyze the needs of their staff; to win their hearts with a leadership style that is appropriate and adequate in order to cater for the current context, demands and issues in human resource management
The research findings in this study have demonstrated two significant points with regard to effective team building
Summary
The style of management and administration of an efficient organization usually stems from a competent and effective management system; whereas a competent system derives from an effective organizational leadership. Employers need to strengthen their own repertoire of skills/expertise, for instance, the capacity to relate and interact with their subordinates; to ‘read’/ analyze the needs of their staff; to win their hearts with a leadership style that is appropriate and adequate in order to cater for the current context, demands and issues in human resource management. This study is carried out to analyze and identify the effectiveness of team building in the context of the management and administration of a university. This study, which involves the support staff of the National University of Malaysia (UKM), will focus on their views towards the effectiveness of the roles and contribution of team building as a practice within the civil service
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