Abstract
The World Health Organization (WHO) highlighted Information and Communication Technology (ICT) as a strategic tool to promote accessibility and guarantee efficiency to universal health systems. However, few studies evaluated the performance of information systems in developing countries. The paper aims to address the gap in the literature by assessing the SICLOM, a Brazilian information system used to manage the distribution of HIV/AIDS medication from the federal government to patients at the municipal level. Thus, we innovate by studying the potential flaws of SICLOM through the application of WHO's anti-corruption and transparency guidelines to the BPM Misuse Case diagrams. We documented several vulnerabilities that could be easily exploited to generate massive damage in the Brazilian HIV/AIDS program, patients, and government. Nevertheless, there is a trade-off between vulnerabilities and access to medication, in this case, facilitating access and creating opportunities for diversions in the system.
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