Abstract

The purpose of this study was to identify, analyze, and interpret key success factors for multi-owned residential developments in Gaborone, Botswana. This was undertaken in order to recognize the specific factors that hinder the success of multi-residential projects and to subsequently develop a model to help developers succeed in these type of development projects. The findings revealed that seven factors were accepted as key to the success of multi-owned residential developments. These key factors are project manager's commitment to meet quality, cost and time, design team experience, contractor's experience, compliance with government laws and regulations, selecting suitable site, health and environmental safety, evaluating and determining the priority to the requirements of the project during procurement. The findings also revealed that the significance of these factors change during each phase of the development process. This paper extends the project success factors literature by identifying the KSFs for a chosen specific project being multi-owned residential developments.

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