An Analysis of the Implementation of a Quality Management System in Intellectual Property Organization

Abstract

Intellectual property includes the legal rights and protection afforded to innovation and creativity, such as patents, trademarks, copyrights, and trade secrets. An „intellectual property protection organisation” refers to an institution whose management focuses its activities and efforts on the protection of intellectual property rights (IPR). These organisations’ primary mission is to provide support and services for the protection and administration of the intellectual property rights of individuals, companies, or other entities. Quality Management System (QMS) is a strategic approach adopted by organisations to ensure the quality of products or services offered. This system aims at the satisfaction of activities and the achievement of organisational objectives, in accordance with international standards, such as ISO 9001:2015. Analysis of the implementation of a Quality Management System (QMS) in intellectual property organisations, including a complex and strategic process involving the evaluation, planning, and detailed implementation of the system to ensure success and compliance with organisational standards.