An Analysis of the Appearance Management Behavior of Generation MZ in the Post-Corona Era

Abstract

Purpose: This study focused on generation MZ and the changes in their appearance management behavior following the outbreak of COVID-19. The purpose of this study was to design a paradigm model for the beauty behavior of Generation MZ after the spread of COVID-19.Methods: In-depth interviews among qualitative research techniques were used to examine the changes in the in-depth behavior and psychology of Generation MZ following the outbreak of COVID-19.Results: Generation MZ consumes cosmetics and set appearance management behaviors—along with the use of cosmetics as beauty routines—to solve beauty concerns caused by situational factors (such as COVID-19), thereby expressing an individual’s ideal appearance. Following COVID-19, Generation MZ had a variety of beauty concerns that differed from those prior to the outbreak. To solve these concerns, Generation MZ made changes, such as focusing on skincare and simplifying beauty routines. Following the conclusion of COVID-19, Generation MZ is planning appropriate levels of appearance management behavior, in consideration of the pre- and post-COVID-19 era.Conclusion: The appearance management behavior of Generation MZ has changed significantly since the COVID-19 outbreak. Detailed behavioral psychology has transformed as new beauty concerns have arisen following the spread of the virus. Therefore, it is necessary to plan a new cosmetics development and marketing strategy to satisfy the needs of Generation MZ during the pandemic.