An analysis of the alignment of the contracts for Cloud Computing with the norms and recommendations

Abstract

This study evaluated whether the content of the contracts for the provision of IT services platforms in Computer Cloud (PaaS) of some suppliers is adequate to ensure the good practices of an offer and use these services by vendors and clients. To can be auditable, the services agreements must comply with the recommendations and standards of the regulatory bodies and these must clearly be being in their contracts. Through a literature review, this study analyzed the established standards and recommendations under consideration by groups of normative research of the cloud environment. After, we conducted a study about the contractual clauses for the provision of IT services platforms in Cloud for some wellknown suppliers that divulge their contracts on the web. A comparison between the recommendations and the terms of these contracts demonstrates there is still a lot to improve this relationship to provide compliance to safety auditability between both parties.