Abstract

Public libraries provide equitable access to information for all citizens, and they play an important role in preserving and promoting culture, formal education and self-education, and enriching leisure time. Accordingly, there has been an increasing amount of research on the use factors and accessibility of public libraries, but research on the accessibility of public libraries in non-Western cities is insufficient compared to the corresponding research on other public facilities. In particular, in high-density cities such as Seoul, the Republic of Korea, it may be desirable in terms of sustainability to focus on the qualitative, rather than the quantitative, expansion of public libraries. In previous studies, the attractive factors on the supply side were analyzed using questionnaire surveys, but in this study, the attractive factors for users were quantified in the form of the library attraction index by means of user-generated contents such as location-based social media, and the accessibility was analyzed based on this. The results showed that many public libraries have high accessibility, with a high library attraction index. Therefore, these findings indicate that the qualitative expansion of public libraries is important for information equality. It is meaningful that this study analyzed the attractive factors on the supply side by analyzing the contents generated by users.

Highlights

  • Public libraries play crucial roles in the pursuit of equitable information access for all citizens [1], and they make an important contribution to the wellbeing of local people, often acting as community hubs that can reduce isolation among the vulnerable members of society by promoting social interaction and supporting the wider needs of local communities [2]

  • Among the Naver Blog collection data related to the Public Library in Seoul, the actual library reviews were extracted through support vector machine (SVM)

  • The programming language used in this study was Python 3.6.0, and the KoNLPy (Korean Natural Language Processing (NLP) in Python) package was used for the natural language processing, such as the separation of word units, the elimination of stop words, and the POS tagging

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Summary

Introduction

Public libraries play crucial roles in the pursuit of equitable information access for all citizens [1], and they make an important contribution to the wellbeing of local people, often acting as community hubs that can reduce isolation among the vulnerable members of society by promoting social interaction and supporting the wider needs of local communities [2]. Public libraries serve an important role in preserving and promoting culture, formal education and self-education, and enriching leisure time [3]. In the Republic of Korea (ROK), each public library is used by 50,000 people, whereas in the United States, the United Kingdom, Japan and Germany, each public library is used by 10,000 to 40,000 people. This study aims to contribute to the creation of policy decisions regarding public libraries in Korea by analyzing the accessibility of public libraries in Korea.

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