An Analysis of Gig Workers and Challenges Surrounding Their Employment

Abstract

The workforce in India comprises about 450 million informal workers, amounting to 92.4% of India’s workforce. In terms of employment, the unorganised sector employs about 83% of the workforce. Interestingly, a new sector of informal workforce has emerged in the last decade famously called the “gig workers” or “platform-based” workers. The term “unorganised worker” has been defined under the Unorganized Workers' Social Security Act, 2008, as a home based worker, self-employed worker or a wage worker. This definition, perhaps does not include gig workers but they fall under the second clause of the definition where the term has not been defined in any of the labour codes. They are addressed as platform workers, as they are employed by corporations via digital applications creating a platform-dependent employment system. Rajasthan was the first state in India to draft a bill, for the protection of gig workers and provide them with adequate regulatory mechanism to prevent exploitation of their freelance. This paper analyses various aspects of gig economy, taking into account the increasing need of platform workers. It also proposes certain measures to address the needs of these workers and suggests a well devised mechanism for smooth relations between worker and the aggregator. Much of the gig economy boomed during the COVID-19 pandemic, where it came in handy for delivery of food, essentials, and transportation services, which was hugely affected during the pandemic. The scope of the research is limited to discussing various issues faced by platform workers (workers employed by aggregators like Swiggy, Ola, Uber etc.) and suggesting certain solutions for the same.