An alternative approach in operator allocation labor intensive manufacturing system: A three-phase methodology framework

Abstract

Operator allocation is one of the most important decisions that can affect productivity in labor-intensive manufacturing system. Improper decision on operator allocation will reduce company's throughput and increase waste. Therefore, all factors such as operators' performance and operational constraints need to be considered in making the best operator allocation decision. Most of previous studies used two phases methodology. In two phases methodology, they used operational constraints and treated all operators to have the same level of performance for making decision on operator allocation. Therefore, in this paper a three-phase methodology is proposed to determine the optimal operator allocation. This methodology advances the existing approach on operator allocation by combining operators' performance and operational constraints. The methodology starts with evaluating the operators' performance. Then, it is followed with determining inputs and outputs for operator allocation alternatives and it ends with determining the optimal operator allocation. This paper will give ideas and directions to the management of the manufacturing company in determining the optimal operator allocation decision.