An Agile Systems Engineering Process for Stakeholder Needs Identification and Solution Concept Design

Abstract

ABSTRACTThis paper presents a case study where an agile systems engineering process was used to identify stakeholder needs to design an improved cross‐organizational proposal development process during the proposal formulation phase of a program. The agile systems engineering process leveraged the incremental application of design thinking techniques to engage the stakeholders and identify the care‐abouts of an organization during proposal formulation in support of a change management effort. The goal of the change management effort was to design solutions that increased collaboration and engagement across the various internal and external stakeholders without changing the overarching corporate proposal development process. The identified solutions broke existing organizational silos and changed the dynamics of the organization impacting over 1,200 employees. The case study relates to the future of systems engineering (FuSE) concepts of stakeholder engagement and agility across organizational boundaries.