Abstract

PurposeThis paper seeks to describe the application of the Agile software development approach to rapidly develop and deploy a variety of innovative IT applications.Design/methodology/approachThe Agile approach is flexible and iterative with continuous feedback and constant communication. It is also marked by frequent and short delivery schedules. An Agile team of staff and students was formed for different projects, and visual tools were used to show process and progress. Team members were also co‐located (situated in the same space), a key element that allowed faster and direct communication. Within the Agile framework, the Crystal Clear methodology was selected, which is based on team size and criticality of the application to develop the workflow and iterative processes.FindingsThe Agile approach is particularly suited to innovation development and creative teams for rapid development of products, services, and technology. However, its acceptance is dependent on organizational culture and nature of application.Research limitations/implicationsAs a next step, it would be useful to test the Agile approach in an innovative application that is on a larger scale than six team members and with a different level of criticality.Practical implicationsFlexibility and adaptability are needed in managing the development of IT innovations and applications as they vary in size and complexity. The flexible and iterative Agile approach provided the framework to develop and implement these projects despite the small staff size.Originality/valueThere is little in the professional literature on software development and project management approaches for small teams. The Agile approach would be of interest to an IT unit or library with limited staff resources and interested in a lightweight framework to develop and deploy innovative projects.

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