Abstract
Pro se litigants constitute a growing burden to the judiciary. Advisory systems designed to help litigants understand the available legal remedies and satisfy the substantive and procedural requirements to obtain those remedies have the potential to reduce this burden. This paper presents a four-component model of advisory systems for pro se litigants. This model was implemented in the Protection Order Advisory (POA), an advisory system for pro se Protection Order applicants. POA illustrates how existing inference, document-drafting, and interface-design techniques can be used to construct advisory systems for pro se litigants in a wide range of legal domains for which (1) determining whether a prima facie case is satisfied does not require open-textured reasoning, and (2) the documents required to initiate an action are characterized by homogeneity and simple structure.
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