Abstract
Accessibility for all is an inspiring issue for future urban agendas. In European cities, the ageing of urban population and the growth of social and economic disparities call for interdisciplinary reflection and practice on the relations between well-being and inclusion and the organization and upgrading of public facilities. The challenge is to ensure the usability of urban spaces to the largest extent of persons, according to their different capabilities. Based on research developed at the University of Trieste (Italy), and taking the region Friuli Venezia Giulia as its main study context, the article questions a variety of recent urban tools and policies in order to show their level of innovation and the obstacles that still oppose their more effective integration. The aim is to highlight possible fields for public action and the need to rethink planning instruments and technical skills in the frame of a user experience and smart design approach.
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