Abstract
In this article, we discuss about WhatsApp application practise around project managers in managing IBS construction projects. The WhatsApp application offera great advantages, especially in collecting, managing information and data in a timely manner. Previous study highlighted effective communication become as a bridge between practitioners to share a knowledge, information and integration. Unfortunately, there is still a lack of empirical studies on how efficiencies of WhatsApp application overcome the communication barriers while managing distributed project teams on construction project. Thus this study seeks to explore communication performance perceived through WhatsApp application. The semi-structured interview methodology was used to gain in-depth knowledge from several project managers who have experiences in managing construction projects virtually through WhatsApp application. The finding from this study revealed that WhatsApp application has become an effective communication channel to overcome the barriers of communication while managing distributed teams and allowing timely information sharing.
Highlights
At present, social media are becoming mainstream tool in global businesses environment and bringing people to be physically remote but virtually close at the same time
Social media are becoming mainstream tool in global businesses environment and bringing people to be physically remote but virtually close at the same time. This situation was tremendously changes organization to locate the best talents around the world and group them to serve the firms’ best interests [1].Social media offers a great opportunity to the construction industry with a new chance to improve the communication process within organizations
Itshowed the most of the construction managers are given a designation of projectmanagers at the construction site. The respondent such as Project Manager wasselected from multiple company, has been involved in Industrialised Building System (IBS) construction project within10-20 years’ experience and have a degreequalification
Summary
Social media are becoming mainstream tool in global businesses environment and bringing people to be physically remote but virtually close at the same time. This situation was tremendously changes organization to locate the best talents around the world and group them to serve the firms’ best interests [1].Social media offers a great opportunity to the construction industry with a new chance to improve the communication process within organizations. As mentioned by [2], construction project had pressure in delivering communication process, because the. Increasing ofvirtualization teams’ activities across time and location, as well as to disseminating knowledge amongst team members
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