Abstract
Street outreach is a violence prevention model in which organizations hire residents with strong relationships and local expertise to mediate violent conflicts in their communities. We present the results of a two-year co-design engagement between a street outreach organization and academic researchers in which we collaboratively designed, built, and deployed a mobile application (the Street Peace app) to support street outreach workers (SOWs). Three different street outreach organizations in Chicago adopted the app for two months. Results suggest that the app supported SOWs' transformative justice practices to build a counter-structure to traditional policing, which is historically oppressive to Black communities. The SOWs used the app to mediate potentially violent conflicts without police involvement, build community through in-person events, and extend their communities of care through positive stories and narratives that countered harmful stereotypes about Black criminality. By affording SOWs more agency over their communication with each other, the app enabled SOWs to connect their strengths and scale their existing practices that combat structural oppression and prefigure liberatory futures.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Proceedings of the ACM on Human-Computer Interaction
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
