Abstract
Summary The FOCUSED communication skills program appears to increase knowledge and improve communication satisfaction for nursing assistants caring for AD patients. Findings from this study suggest that education in specific communication strategies may alter attitudes toward patients. Providing caregivers adequate training is essential to ensure quality care and service delivery. Additional benefits may be caregivers' greater satisfaction and sense of accomplishment in their critical day-to-day activities. These results suggest that nursing assistants and informal (family) caregivers can benefit from training in communication strategies and that this training may improve the quality of life for AD patients. While this study addressed only the training of nursing assistants, the specificity of the program lends itself to training of informal, in-home providers as well as institutional caregivers.
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