Abstract

This article examines whether organizations in Ireland are following their counterparts in the United States and adopting advanced conflict management innovations inspired by alternative dispute resolution. The authors find that the general pattern in Ireland is for organizations to change conflict management practices in a reactive, piecemeal manner that seldom involves any proactive or strategic action. They also identify a small group of organizations that adopt an incremental and evolutionary approach to workplace conflict management innovation that involves changing tried-and-tested conflict management practices pragmatically over time. The article suggests that apart from the United States, all other Anglo-American countries for the most part follow the pattern of workplace conflict change occurring in Ireland.

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