Abstract
Online media have revolutionized human interaction. Groups of people can rapidly converge, work on projects with little explicit coordination, and produce content that has immediate impact. Intellectual, analytic, or symbolic collaboration in academia, business, or even government is now almost inconceivable without online support. Work on text and narratives has been entirely transformed by Internet-based sites. Of these, wiki sites are the most successful and well known. Web-based wiki sites have greatly augmented if not supplanted traditional collaborative frameworks (Benkler, The wealth of networks: How social production transforms markets and freedom. New Haven: Yale University Press, 2006) for generating reference knowledge, documentation, and even education.
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