Akzeptanz der elektronischen Gesundheitskarte im Feldtest

Abstract

Previous studies have shown that the acceptance of the electronic health card in Germany is higher with the health-insured than with the health-care providers. However, until now there have been no studies looking into the acceptance of real users - only the anticipation of use has been examined . In this study 484 health-insured persons and health-care providers with different backgrounds regarding their experience regarding the use of the electronic health card were questioned. Different aspects of acceptance (cognitive, emotional, and conative) were measured. Overall, the health-insured regard the electronic health card more positively than the health-care providers. The conative acceptance in terms of willingness to save health-related information is high in all groups studied: More than 70% of the health-insured want to save information about their blood type, medications, emergency data, allergies/intolerances, vaccination record, as well as diagnoses and illnesses; more than 60% of the health-care providers would advise their patients/customers to have medications, allergies/intolerances, emergency data and vaccination records saved on the electronic health card. Although the health-care providers' emotional and cognitive acceptance of the electronic health card is low, they do perceive the saving of specific patient information on it as advantageous and would actively advise their patients/customers to save this information on the electronic health card.