Airline Pilots' Perceptions of and Experiences in Crew Resource Management (CRM) Training

Abstract

We surveyed over 30,000 airline pilots to assess their perceptions of and experiences in their professional training. In this paper, we describe their responses to a series of questions that focus on Crew Resource Management (CRM) training. The results suggest that most pilots are satisfied with their CRM training and find it useful. However, the respondents indicated that training programs which integrate CRM principles throughout the entire curriculum are substantially more useful than stand-alone CRM training courses.