Air Force Bad Actor Program.

Abstract

Abstract : The Air Force lacks clear and adequate guidance to define bad actors so that maintainers or managers at all levels can identify bad actor candidates. Lack of such guidance may cause repeated and excessive maintenance actions and adversely impacting the timely repair and visibility of poor performing reparable assets in the field and at the Air Logistic Centers (ALC). Additionally, each depot is using a different system to collect maintenance data. An effectively managed bad actor program will reduce maintenance manhours and provide valuable data to our depots and contractors for repairing and improving our aircraft systems. The objectives of this project were to (1) evaluate Air Force policies concerning the bad actor program, (2) evaluate current information systems for user friendliness, (3) availability of data for use in tracking and identification of bad actor parts, and (4) access to the data and identify any programs or information systems that may be benchmark candidates for expansion Air Force wide. The study concludes that the Air Force does not have, nor is it capable of having with today's system, an effective bad actor program. To have a successful bad actor program, the Air Force should deal with collecting the correct bad actor data and should develop an integrated system to manage the process at wholesale and retail levels. Recommend that if the Air Force wishes to continue its policy of having a bad actor program, it must develop a system which identifies bad actor parts throughout the wholesale and retail processes. The bad actor process must be able to identify by serial number which items are potential bad actors and be able to inform users and managers of this situation.