Abstract

It made headline news when the leader of the UK's biggest relationship support charity revealed the organisation was considering the possibility of deploying chatbots using artificial intelligence (Al) for live chat counselling services. Developments in the potential of digital assistive technology to help treat a range of mental health issues are growing, and Al is proving a foundation technology for bots designed for human-like interaction with individuals. Their proponents say that these virtual therapists can help with disorders from low-level depression to social anxiety. They can also play a part in destigmatising mental health monitoring in homes and workplaces.

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