Abstract
This article discusses how AI technology, machine learning and Data Science was used during the covid-19 pandemic and how it is being used afterwards to enable the 'new normal'. Topics mentioned include: pandemic based challenges, AI adoption in business, working from home models, hybrid working, hot-desking, virtual collaboration, e-commerce operations, global supply chains, data variability, business-government collaboration, academic institution-government collaboration, the Emergent Alliance, economic implications and recovery tools, and pandemic modelling.
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