AI for Identity and Access Management (IAM) in the Cloud: Exploring the Potential of Artificial Intelligence to Improve User Authentication, Authorization, and Access Control within Cloud-Based Systems

Abstract

This comprehensive study explores the integration and effectiveness of Artificial Intelligence (AI) in Identity and Access Management (IAM) within cloud environments. It primarily focuses on how AI can enhance user authentication, authorization, and access control, addressing the challenges and possibilities in cloud computing. The study adopts a mixed-methods approach, employing both quantitative and qualitative analyses. A survey involving 582 cybersecurity experts provides insights into the current state and potential of AI in IAM, while multiple regression analysis examines the impact of various factors on system effectiveness. Four hypotheses are explored: the impact of hardware and software configurations on system accuracy (H1), the influence of computational environments on reliability (H2), the role of demographic factors in user acceptance (H3), and the effect of technological enhancements on system performance and acceptance (H4). Findings indicate significant correlations between these factors and the effectiveness of AI in IAM. Notably, hardware configurations and security concerns influence system accuracy; computational environment variations affect system reliability; demographic factors impact user acceptance; and enhancements such as user feedback, advancements in AI technology, continuous learning algorithms, and system transparency improve performance and acceptance. These insights underscore the need for advanced hardware, standardized software, user-centric design, and continuous improvement in AI technologies for effective IAM in cloud environments. The study provides actionable recommendations for cloud service providers and developers, emphasizing the importance of involving users in development processes, ensuring transparency, and adopting adaptive algorithms. Future research directions include longitudinal studies on the impact of technological advancements and exploring demographic-specific responses to AI-integrated IAM solutions.