Abstract

Abstract: A chatbot is software used to develop interaction between a user/human and a computer/system in natural language, similar to human chats. Chatbots converse with the customer in a discussion following input from a human and a response to the customer. It makes the user believe that he is chatting with a human while chatting with the computer. The chatbot application helps the student to get information about the college admission process and get quick answers from anywhere with an internet connection. This chatbot system reduces the workload of the admissions department by providing students or parents with the information they need and also reduces the workload of the department, which has to constantly answer all the students' questions.

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