Abstract

AI and complex systems techniques are of value for many different aspects of manufacturing management and control. In this paper, we address two specific classes of manufacturing environments, namely multi-line semi-continuous batch manufacture (which might typically be found in the manufacture of detergents) and a class of flexible machining and assembly systems for discrete parts manufacture (which might typically be found in the manufacture of aircraft systems), In the context of production management and control in these environments, we highlight the need for decision aids at various levels (e.g. for short-term scheduling, medium term planning, marketing/ manufacturing interface). In each case, we discuss the key issues involved and the use of AI and complex systems techniques for resolving these issues in relation to the design of specific decision aids. The framework described is part of work carried out for a leading manufacturer of detergents and within a major current project in collaboration with Jaguar Cars, Unilever and Logica. A number of key conclusions arising from this work are also described.

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