AI 채용시스템 도입성과

Abstract

This study examines how AI technology is being used in the recruitment process through domestic and international case studies of AI recruitment systems such as Google, Softbank, Unilever, Amazon, Loreal, Samsung, Lotte, SK, KB Kookmin Bank, Hyundai and LG, and seeks to verify the introduction performance of AI recruitment systems, and presents matters to be considered when companies select AI recruitment systems. AI Recruitment system improves the time efficiency, work efficiency, objectivity and accuracy of the recruitment process, allows a wider pool of applicants, and provides more fair opportunities for evaluation to candidates. Despite these effect, the following points should be considered when companies want to introduce AI Recruitment system. 1) AI HRM cannot guarantee positive results for all companies, 2) and companies should have personnel managers who are in charge of AI Recruitment system and a system to apply Recruitment, 3) In addition, the purpose of introducing AI Recruitment system should be established. 4) Also, It should be recognized in advance that the application of AI Recruitment system may show unintended consequences such as prejudice, 5) AI Recruitment system cannot replace everything in the realm of human beings, 6) Finally, since it takes a long time to implement AI Recruitment system in order to examine its effectiveness, companies should review the need for AI Recruitment system as well as cost.