Abstract
For the last eighteen months AHPP has been developing a structured system of mediation as a means of dealing with complaints. This began with a practitioner's workshop to explore the process, and a statement of philosophy, which I presented there. What follows is that statement, together with my original motivations for this approach, which has been echoed by other Ethics committee members. I have taken on the position of chair of the ethics committee specifically because this process connects me back to my roots in humanistic values in the late seventies when I was involved quite a bit with exploring co-operative dynamics in small group and community conflict resolution.
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