Abstract
The main goal of our study is the ordering of performance criteria and the evaluations of the performance of an Emergency Department (ED). More precisely, this paper deals with the problem of decision-making in the selection of the most important KPIs that have significant contribution when many conflicting criteria exist using the Analytic Hierarchy Process (AHP) method. The application of AHP method in solving multiple criteria decision making is illustrated by our concrete case of the emergency department in Farhat Hached hospital, using Expert Choice (EC) software, which is based on the AHP method. The finally obtained results were analyzed.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
