AHP를 활용한 전시·컨벤션 개최지 재난 위기관리에 관한 우선순위 분석 : 전문가 관점

Abstract

Despite the growing number of disasters in convention and tourism, little research has been taped on disaster and crisis management in convention destinations. The purpose of this study is to analyze priorities and relative importance of disaster and crisis management system steps and sub-items, utilizing AHP. A total of 20 disasters and safety professionals in Gyeongju as a exhibition and convention destination, which experienced a magnitude 5.8 earthquake in 2016, were used to proceed the data analyses. The results show that Reduction of the 4R(Reduction, Readiness, Response, Recovery) disaster and crisis management steps was found to be the most important step. The most important sub-item of the total 12 sub-items was revealed as the initial responses, such as evacuation guidance and crisis communication after the occurrence of a crisis. Finally, Implications of the findings and future research are suggested.