Abstract

Sherry Aliotta, RN-BC, BSN, CCM, is the Director of Case Management at South Texas Health System, a past president of CMSA, 1996 Case Manager of the Year, and winner of the Award in Adherence Management. She has over 30 years of case management experience. Address correspondence to Sherry Aliotta, RN-BC, BSN, CCM, S.A. Squared of Tennessee, Inc., Evansville, IN 47701 ([email protected]). The intent of this column is meant to speak to the heart of case management: our joys, our struggles, and our lessons learned. Please send your thoughts and ideas to us so we may include them in future articles. Teresa M. Treiger at: [email protected] The author reports no conflicts of interest.

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