Abstract
The article deals with the topic of human resource management in general and thehospitality industry in particular. Labor management is one of the basic components ofmanaging a modern organization, whether it is a government entity or a commerce one. Thismanagement function is constantly expanding, making the best use of human resources.In times of scarcity of skilled workers and ever-increasing development at shorter andshorter intervals, the proper and controlled use of human resources becomes increasinglyimportant.Recently, there has been seen a negative tendency to perceive organizational staff asjust workforce. This reduces the individual to its economic value. Managers and HRmanagers can only partially understand the aspect of the issue. After all, it is aboutencouraging and motivating employees, which often go hand in hand with personaldevelopment.Inflexible plans and a rigid hierarchy can work when the society moves slowly andpredictably, but in the modern fast-changing world it blocks the implementation of allpossible innovations, wastes valuable time and prevents organizations from seizing newopportunities.The article discusses the Agile method of workflow improvement and one of its mostpopular instruments, Kanban. Skillful use of them can greatly improve labor efficiency. Thetraditional type of management is focused on linearity and control, and the Agile method is oncustomers and speed of business processes. Human resources are no longer limited toimplementing controls and standards for performance management, but rather promotingprograms and strategies that improve organizational agility, innovation, collaboration, anddecision-making.Success of the Agile method in promoting faster, customer-centric and cost-effectivesoftware development has forced to pay attention and implement this methodology acrossorganizations in other industries, including the hospitality industry.
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