Abstract
This study aimed to investigate how Agency for the Development of Educational Management (ADEM) in-service training program enhances communication skills for human relations skills of Public Secondary school heads in Tarime District, Tanzania. The study was guided by one research question. Convergent design under mixed approach was used. The study targeted used a sample of 8 schools, with 8 heads of schools, 80 teachers, 16 non teaching staff and 192 form three students. Data was collected using questionnaires for school heads, teachers and students together with interview guide for non teaching staff. Validity of instruments was ensured by requesting two research experts from Mwenge Catholic University and Validity of qualitative data were through member checking, peer review and triangulations. The reliability of the items was tested by using Cronbachs Alpha formula using Likert scale questions and found to be 0.783 and 0.720 for teachers and students respectively. The descriptive statistics were analysis using mean scores, frequencies and percentages. Analysis of qualitative data was through thematic and transcribed data were presented in narrations form supported by direct quotations. The study found that ADEM in-service training program enhances communication skills of school heads for human relation by providing them the skills to involve staff members and students in problem solving, conducting meetings and listening and understanding abilities. The study recommend that public school heads especially those who never attended ADEM in-service training program should be equipped with communication skills for they lack some skills for human relation. Keywords: Communication skills, Human relations, Agency for the Development of Educational Management DOI: 10.7176/JEP/12-27-10 Publication date: September 30 th 2021
Highlights
The contribution of the secondary school head on the realization of national goals is of great importance
The study sought to find out the contribution of Agency for the Development of Educational Management (ADEM) in-service training program of public secondary school heads in enhancing communication skills in managing human relations
This means that majority of school heads in Tarime District tries to provide all the information needed to accomplish the task in communication matters as they were trained in during ADEM in-service training program
Summary
The contribution of the secondary school head on the realization of national goals is of great importance. Each individual in a school has unique characteristics and tactics skills are required to make them fulfil the organization’s objectives (Kambe, 2011). This is true because the school organisation plays an essential part to the lives of people as it prepares future responsible citizens through the teaching staff and non teaching staff under the supervision of a school head as the leader. When public secondary school heads are appointed they are expected to be taken through the required skills needed to effectively manage the school; this call for the need of in-service training program to equip them with the required skills for them to efficiently and effectively manage the school. Githiari, (2017) emphasis that school heads are expected to be highly skilled leaders in order to be effective in attaining school goals
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