Abstract
In the pursuit of technologically advanced governance, the Ministry ABC has integrated technology into daily operations, particularly through web applications like an employee administration information system. However, challenges persist in the implementation of online administration, especially in terms of technology adoption among the older generation. This study employs the Technology Acceptance Model (TAM) to investigate the usage of the administrative information system, focusing on System Quality (SQ), Perceived Ease of Use (EU), Perceived Usefulness (PU), and Behavioral Intention (BI). Surveying 147 respondents via questionnaires, the findings reveal that system quality positively influences perceived ease of use and perceived usefulness, while unexpectedly establishing a negative relationship between system quality, perceived ease of use, perceived usefulness, and behavioral intention. These insights hold significance for both theory and practice, reaffirming the crucial roles of perceived ease of use and perceived usefulness in shaping behavioral intentions and augmenting the TAM model.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Technium: Romanian Journal of Applied Sciences and Technology
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
