Abstract
The number of Umrah pilgrims from Malaysia who perform Umrah in the Holy Land continues to increase from year to year. This high demand makes the offer of services by travel agencies as a good business opportunity to generate income while also helping Malaysians to perform Umrah. However, the Covid-19 pandemic that has spread throughout the world has had an impact on the Umrah pilgrims. Restrictions and regulations have been implemented by the Government of Saudi Arabia. Various other countries have implemented similar measures and even imposed restrictions on their citizens in an effort to control the spread of this virus. This discussion paper will discuss the challenges to Malaysian umrah pilgrims and the selection of travel agencies for Umrah after the pandemic.
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