Abstract

Purpose: This study confirms the main determinants that affect the intention to the adoption of e-commerce and provides a procedure to analyze and implement practices and indicates the necessary measures. This study integrates the technical composition and determinism of organizational and environmental constructively to build a practical framework for understanding the adoption of e-commerce in SMEs of Pakistan. Methodology: This study is a explanatory research, the quantitative approach is employed, data is collected through an adopted questioner, responses of 160 SMEs are selected for analysis through PLS3. Finding: The results indicate that technological, organizational and environmental factors have a direct impact on the intention to the adoption of e-commerce on SMEs of Pakistan. The results also show that there is a trend to imitate the Pakistani SMEs who are successfully taken to avoid the risks of e-commerce technologies. Limitations: This study is limited to the context of Pakistan. Implications: The globalization of the markets, the relationship of national economies and the adoption of e commerce with the increasing interdependence of national economies are a bit complex to be known about the key factors, but this is considered as a difficult phenomenon to understand e-commerce.

Highlights

  • ICT spending has resulted in large and complex computing environments which have become overly expensive to operate, maintain and provide very little strategic value or return (Raup-Kounovsky et al, 2010; Teo and Ang, 1999)

  • The results show that all the six constructs coordination of expertise, communication plan, IT infrastructure reach, on time, within cost, process innovation and within cost are all valid measures of their respective constructs based on their parameter estimates and statistical significance (Chow and Chan, 2008)

  • This study supports conventional views of the influence of independent variables of coordination of expertise, communication plan and IT infrastructure reach on the perceived extent of process innovation in software project process in Malaysian public sector using the Partial Least Square (PLS) techniques in testing hypotheses

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Summary

Introduction

ICT spending has resulted in large and complex computing environments which have become overly expensive to operate, maintain and provide very little strategic value or return (Raup-Kounovsky et al, 2010; Teo and Ang, 1999). According to the AttorneyGeneral‟s report in 2006, the Customs Department spent RM290 million for a system which was subsequently underutilised In this case, the Deloitte Consulting firm was appointed to prepare a plan in the vicinity of RM451 million to develop the solution (Lee, 2007). In the manufacturing industry (Boujelben and Fedhila, 2010), information and technology (Rajala and Westerlund, 2008; Waychal et al, 2011), small and medium enterprises (SMEs) (Piperopoulos and Scase, 2009), defence industry (Borjesson and Elmquist, 2012) and pharmaceutical (Asad et al, 2018b; Chaturvedi and Chataway, 2006; Subramanian et al, 2011) This shows that innovations can assist organizations to defend and strengthen their organizations in the market. The last section is on discussion and conclusion with suggestions for future research

Research Context and Conceptual Model
IT Infrastructure Reach
Coordination of Expertise
Communication Plan
Process Innovation and the Success of Software Project Process
Research Method
Data Collection
Measures and Assessment of Goodness of Measures
Goodness of Measures
Construct Validity
Convergent Validity
Discriminant Validity
Reliability Analysis
Hypotheses Testing
Findings
Discussion and Conclusion

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