Affect and Interpersonal Dynamics in Organizations

Abstract

Scholars suggest that moods and emotions developed to fulfill important interpersonal functions. Yet, until recently, the majority of research examining affective phenomena has focused on the intrapersonal origins and effects of affect in organizations. The purpose of this symposium is to showcase new theory and research on the intersection of affect and interpersonal dynamics in organizations. The papers that comprise this symposium highlight the important interpersonal origins of affective experiences in organizations, as well as how affective experiences and expressions shape interpersonal encounters and relationships. As a group, the papers provide a comprehensive view of the intersection of affect and interpersonal dynamics at multiple levels of analysis (individual, group, organizational) and across a range of interpersonal phenomena (norms, interpersonal encounters, interpersonal relationships, interpersonal perception). How Long do I Still Have to Wait? Deviant Anger in the Hospital Emergency Department Presenter: Dorit E. Treister; Technion - Israel Institute of Technology Presenter: Shira Agasi; U. of Toronto Presenter: Dana Harari; Georgia Institute of Technology Presenter: Hadar Moriah; Technion - Israel Institute of Technology Presenter: Anat Rafaeli; Technion Israel Institute of Technology When Overconfidence in Empathic Accuracy Helps and When it Hurts Presenter: Patricia L. Baratta; U. of Guelph Presenter: Stephane Cote; U. of Toronto Presenter: Alicia A. Grandey; Pennsylvania State U. Industry Effects and the Nature and Effects of Emotional Norms in Organizations Presenter: Andrew P. Knight; Washington U. in St. Louis Presenter: Jochen I. Menges; WHU - Otto Beisheim School of Management The effects of joking rituals in a technology training center Presenter: Olivia Amanda O'Neill; George Mason U. Presenter: Reuben Jack Thomas; City College of New York The role of emotion work in everyday occasions of sensemaking and sensegiving Presenter: Emily Heaphy; Boston U.