Abstract
Both advisory systems and expert systems provide expertise to support decision making in a myriad of domains. Expert systems are used to solve problems in well defined, narrowly focused problem domains, whereas advisory systems are designed to support decision making in more unstructured situations which have no single correct answer. This paper provides an overview of advisory systems, which includes the organizational needs that they address, similarities and differences between expert and advisory systems, and the supportive role advisory systems play in unstructured decision making.
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